Reach Us
A real store behind every parcel
Cineland Video is a genuine Cape Town institution — a video store that served film lovers from the Mother City for decades. We know physical media the way a good bookseller knows their shelves. When you write to us, you're writing to people who care deeply about every title in our collection.
Whether you've spotted something rare in our catalogue, have a question about a particular edition, need tracking information on an order, or simply want to know what we'd recommend for a long weekend — go ahead and ask. We reply to every enquiry personally.
Send an Enquiry
Ask us anything
Order queries, title availability, international shipping questions, bulk enquiries — whatever you need. We're a small, passionate team and we read everything.
We ship to your world.
Every title in our collection — factory sealed and carefully packed — can travel from Cape Town to your door. We've sent parcels to film lovers across Europe, North America, Japan, Australia, the Middle East, and beyond. If there's a postal service, there's a way.
Tracked International Shipping
All international orders are dispatched with tracking. You'll receive a tracking number to follow your parcel from Cape Town all the way to your door.
Handling & Dispatch Times
Orders are packed and dispatched within two to three business days of payment confirmation. We handle every parcel with the care it deserves — these are collectibles.
Personal Packing
Every order is packed by hand. Factory seals arrive intact. We use protective mailers and appropriate padding because we know what these titles mean to collectors.
Shipping rates are calculated at checkout based on destination and parcel weight.
For enquiries about large or multi-title orders, send us a message above and we'll work out the best option together.
Things people often ask us
Are all your titles really factory sealed?
Every single one. We are meticulous about this. Every DVD, VHS, and Manga disc in our collection has never been opened, never been rented. You will receive it exactly as it left the manufacturer, seal intact.
Do you ship to my country?
Almost certainly yes. We ship globally from Cape Town via tracked international mail. If you're unsure, enter your address at checkout — or simply ask us. We'll tell you straight away.
How long will delivery take?
International delivery typically takes 10–21 business days depending on your country and local customs processing. We dispatch within two to three business days of confirmed payment and provide tracking throughout.
Can I request a title I can't find in the catalogue?
You can always ask. Our collection runs to nearly 3,000 titles and not everything is listed online yet. Drop us a message with the title, format, and region you're looking for and we'll check our stock personally.
What regions are your DVDs?
We stock DVDs from multiple regions, including Region 2 (UK/Europe), Region 4 (Australia/South Africa), and imported Japanese editions. Each listing specifies the region — and we're happy to advise on compatibility before you order.
What if something arrives damaged?
In the unlikely event of damage in transit, contact us immediately with photographs and we'll resolve it. We take pride in our packing and in standing behind every order we send out.